A key skill in management, emotional intelligence is a prerequisite for managing a team well. This is especially true in interim management. What exactly does this soft skill consist of? And what place does it hold in the job of interim manager?
What is emotional intelligence?
Emotional intelligence is defined as follows: it is the ability of an individual to understand, manage and regulate his or her own emotions, and the ability to take into consideration and welcome the emotions of others during social interactions.
This form of intelligence is measured by the emotional quotient. It differs from rational intelligence, which is calculated using the intelligence quotient.
In the professional context, emotional intelligence translates into a number of human qualities : active listening, empathy, self-knowledge, stress management, etc.
Emotional intelligence, a key skill in interim management
Emotional intelligence is a real pillar in the management professions. It is indeed an essential quality to be able to animate, federate and motivate teams effectively, with a strong sense of leadership.
This managerial skill is also essential for managing delicate situations : crisis management, conflict management, stress management, etc. It is also what allows a manager to show humility, resilience, confidence and to listen to the needs of his employees.
Finally, emotional intelligence is very useful for boosting team cohesion, commitment and collective motivation. This makes it possible to Create harmonious, balanced and respectful relationships within your company, which will directly promote the well-being, quality of life at work and productivity of employees.
As an interim manager, emotional intelligence is all the more important. Indeed, this professional must be able to intervene in very different work environments. He is required to confront a wide variety of profiles and personalities. He must succeed in Gain the trust and respect of a team of employees, managers and leaders in the space of a few weeks.
In addition, he often faces emergency situations, crises and must show a high resistance to stress to manage the mission with clarity and efficiency. Emotional intelligence is indeed essential to remain stable and persevering in the face of obstacles and to succeed in boosting collective performance and overcoming resistance to change.
A strong emotional quotient is also a fundamental quality to enable the interim manager to set up new strategic orientations and make difficult decisions, which are essential for the survival of the company.
This managerial know-how also facilitates the transmission of directives with benevolence, empathy and conviction.
What are the essential qualities of an interim manager?
Here are some of the essential qualities to work as an interim manager:
- Leadership
- Active listening
- The sense of observation
- empathy
- Benevolent communication
- Relational ease
- Charisma
- Self-confidence
- Adaptability
- Humility
- open-mindedness,
- patience,
- composure,
- the organization,
- pragmatism,
- agility,
- natural authority,
- honesty,
- authenticity,
- enthusiasm,
- boldness and the ability to take risks,
- The dynamism…
The interpersonal skills of our interim managers
At WAYDEN, we have a rich pool of 8,000 experienced interim managers, with great emotional intelligence. All of them are selected on the basis of very strict criteria and their managerial skills and expertise are validated beforehand thanks to our HR methodology, which has been awarded the Bureau Veritas Certification label.
With 15 to 25 years of experience in high-level positions, these managers and leaders know how to deal with complex situations and overcome major challenges thanks to their leadership and interpersonal skills.





