CSR diagnosis: why be accompanied by an experienced interim manager?

Whether it is to meet consumer expectations or to comply with regulatory requirements, implementing a CSR approach is imperative for organizations of all sizes and in all sectors. To make this project a success, the first step is to carry out an in-depth CSR diagnosis, which will guide social responsibility actions. To carry out this audit, calling on an experienced interim manager has many advantages.

 

What is a CSR diagnosis?

CSR (Corporate Social Responsibility) diagnosis consists of an in-depth assessment of a company’s sustainability practices and commitments, as well as the impact of the actions taken. This audit thus makes it possible to evaluate the performance of the organization from a environmental, social and economic.

How does a CSR diagnosis work?

A CSR diagnosis aims to carry out an exhaustive inventory of CSR actions and to identify the strengths, but also the areas for improvement to be deployed. It is also a key tool before regulatory compliance (with the CSRD – Corporate Sustainability Reporting Directive, for example).

This analysis takes place in several key steps:

1. Framing of the mission and definition of the objectives of the diagnosis, the methodology and the scope of the audit.

2. Data collection through a documentary analysis (indicators, HR policy, activity reports, extra-financial reports, carbon footprint, etc.) and an audit of the processes within the various business functions (purchasing, supply chain, production, HR, etc.).

3. Consultation of stakeholders (customers, employees, suppliers, etc.) to find out their expectations and level of satisfaction in terms of CSR, through individual and group interviews and surveys.

4. CSR maturity analysis, aimed at identifying the strengths and weaknesses, as well as the level of maturity of each CSR area (environmental, social, customer relations, governance, etc.). It is also important to map and prioritize CSR issues according to their impact on the company.

5. Action plan : in the light of the diagnosis carried out, it will then be necessary to draw up a CSR roadmap outlining the priority actions, deadlines, resources and monitoring indicators to be put in place.

 

CSR diagnosis: why call on an experienced interim manager?

It is possible to carry out a CSR diagnosis internally, or to outsource it to an external expert, such as an interim manager.

Call on an interim manager to carry out a CSR diagnosis is the best way to ensure the completeness, impartiality, and accuracy of the audit. This seasoned professional, with a career spanning 15 to 25 years, brings:

• An external and impartial view, which makes it possible to question the existing, to challenge the practices in place and to carry out a transparent and objective diagnosis.

• Cutting-edge expertise : as an expert in corporate social responsibility, the interim manager is familiar with all the standards, standards, regulatory requirements and labels in force (B-Corp, Ecovadis, Lucie label, etc.) Its know-how is also enriched by a long experience in the field.

• Immediate operational excellence. As soon as he arrives in the organization, he identifies the issues, strengths and areas for improvement. He collects data, conducts interviews, carries out the materiality audit with a methodology oriented towards obtaining concrete results.

• Unparalleled interpersonal skills: The interim manager is also equipped with all the managerial qualities and skills essential to carry out a CSR diagnosis effectively (active listening, interpersonal skills, organization, sense of observation, leadership, etc.). In this way, he succeeds in getting the teams on board and federating them around a real culture of CSR.
  

 

Would you like to call on an interim manager who is an expert in CSR? Wayden appoints an interim manager who is an expert in corporate social responsibility and an expert in your sector of activity (Aeronautics, Agri-food, Real Estate, Retail & Distribution, Industry & Transportation…), which can be mobilised immediately.