(*) As a measure of confidentiality, the identity of the interim manager and the client are changed
1. BACKGROUND
We are in a town in the South-West of France.
In the midst of restructuring, a company specialising in trendy decoration at low prices called on WAYDEN to quickly define the actions to be implemented over the next 6 months, within the Supply Operations Department. The objective is threefold:
- Solve operational difficulties to drive new strategic projects.
- Reorganize the activities of Procurement, Store Restocking, Logistics, Transport, Customs-Competition and Counterfeiting department.
- Manage teams of 280 people.
2. DISPOSITION
It was during a specific meeting to qualify the mission that Rémi DESSERTINE, Associate Director at WAYDEN, was able to take the measure of the mission. He then selected a list of 3 candidates from the WAYDEN Sélection database, who proved to be available and motivated.
From these interviews, only one candidate was selected by Rémi DESSERTINE for this mission where the personality of a manager experienced in family ETIs was required. Jean-Yves VOLIVER and Rémi DESSERTINE then met the customer WAYDEN. The latter immediately validated the pair.
Focus on the Manager journey
Jean-Yves VOLIVER graduated from Centrale Paris + Sciences Po at the end of the 80s before training at the American Production and Inventory Control Society (APICS) at the CPIM. He continued this momentum by joining PHILIPS (consumer electronics) where he managed a team of 60 people and optimized the logistics of a company with 1,000 employees.
After 4 years, he joined EMI (major in the music industry) to take charge of the Distribution Business Unit Department, which was then in recovery. However, most of his career was spent at DARTY (leader in household appliances): from DACEM Logistics Director, he became DACEM Business Development and Supply Chain Director and then Director of Sourcing Operations for the Group. Among his many successes, he set up the new IT System and the Group Purchasing Center with a purchase value of €370m.
In addition to this perfect knowledge of the most competitive retail environments , Jean-Yves VOLIVER is a remarkable teacher. “The excellence of his training gives him a didactic dimension that makes the difference: he knows how to explain strategic issues to the teams with great simplicity so that they understand them quickly and well,” says Rémi DESSERTINE.
3. MISSION
Prior to the mission, Rémi DESSERTINE agreed with the interim manager to set up a bi-weekly follow-up, to provide the client with precise weekly reports. The aim of this somewhat tight framework is to minimise possible deviations, due to a sometimes versatile client, but also to provide regular reassurance on the merits of the actions proposed and implemented.
For his part, Jean-Yves Voliver is tackling three major projects. In close cooperation with the operational and management teams, he draws up the new logistics master plan before launching the first stage of the regionalisation of stocks. Then, he adapted the Supply Chain for the new urban store format (Paris) and the development in Spain. And finally, it optimizes the service for the stores.
4. ASSESSMENT
In addition to having succeeded in establishing perfect communication between the client and the pair composed of the interim manager and the associate director, at each stage of the mission, WAYDEN actively participated in the identification and validation of Jean-Yves VOLIVER’s successor.
Today, Jean-Yves VOLIVER has left on another mission; he is the head of the Supply Chain, Organization and Information Systems Department of a leading figure in sports distribution.