Faced with the rise of new technologies, companies must constantly evolve their digital tools to remain efficient and competitive. To succeed in these digital transformations, calling on an external consultant or manager is a particularly advantageous solution, which makes it possible to secure the smooth running of these projects. But what are the assets and expertise of these professionals?

Here are 5 examples of key skills of external consultants and managers for the implementation of software and software packages.

Why outsource the implementation of software and software packages?

Updating your ERP, migrating a CRM or installing an HRIS… These highly technical digital projects require specialized expertise. Whether it is due to a lack of skills, resources, hindsight or time, the company may choose tooutsource these projects to a professional, such as a digital consultant or an interim manager specializing in digital transformations.

The latter is a professional with a career of 15 to 25 years in strategic positions, and experienced in the management of complex digital projects with strategic stakes. He intervenes for a defined period (on average between 6 and 18 months), in order to support the company at each stage of its project, from scoping to technical implementation, including the testing phase and the choice of tools adapted to the business needs.

Using such a professional makes it possible to secure the project, to guarantee compliance with deadlines and budgetary constraints, to avoid mistakes, but also to support change.

5 key skills of external consultants and managers for the implementation of software and software packages

Consultants and interim managers are distinguished by their proven technical skills, their methodological support, but also by their many managerial and human qualities.

Here are 5 examples of key skills that these seasoned experts have in common: 1. Mastery of technical tools

An external consultant or manager working on projects related to software (ERP, CRM, HRIS, etc.) is above all endowed with an excellent knowledge of technological solutions on the market. He has advanced technical expertise that allows him to:

Guide decision-makers in choosing a solution and features adapted to real needs;
Translate the exchanges between the technical teams and the business functions;
Anticipate any constraints and obstacles that may arise during the project;
Train users to use the tool.

2. Expertise in change management

In addition to their solid technical expertise, the digital interim manager has extensive experience in change management. Thanks to his active listening, his sense of leadership, his empathy and his relational intelligence, he supports teams in their skills development and helps them to take ownership of the tool serenely, to modify their practices and to remove any resistance to change. This is a key skill when you know that one of the main causes of failure of a digital project is related to human obstacles.

3. A neutral and pragmatic external view

The interim manager or consultant also has a neutral external posture, which allows it to adopt a pragmatic and results-oriented approach. It challenges current tools, questions existing practices and quickly identifies the sources of dysfunction, as well as the most efficient and appropriate technological solutions.

4. Valuable feedback

With a long career and numerous assignments to his credit, the manager or external consultant also has solid experience in the field. He can thus advise the company accurately in each of its technological choices, and avoid costly mistakes.

5. Sector expertise

It is also possible to mobilize an external professional who is not only a digital specialist, but also an expert in your sector of activity. Its knowledge of your business challenges, current regulations and market trends allows it to provide highly personalized support, rooted in reality and perfectly in line with the needs of the organization concerned.

Do you need an interim manager who is an expert in digital transformations to support the implementation of software or software packages?

WAYDEN identifies, within its vast pool of seasoned professionals, a seasoned interim manager who is an expert in digital technology and comes from your sector of activity. Composure, charisma, leadership, technical expertise… The mobilized professional has all the necessary Skills that are essential for the successful implementation of software, software packages or other technologies within your organization, in accordance with your business needs and strategic orientations.

Software and software implementation: 5 key skills of external consultants and managers